Restor Telecom Company Update
Q-3 2008

“Powered by innovation, Guided by integrity,
	We help our customers achieve their most challenging goals!”

Supporting Supplier Diversity OSD The Office of Supplier Diversity held their 2008 Big Bend Matchmaker Conference in Tallahassee, FL. Restor Telecom was represented at this conference by members of the sales team. This was successful for Restor as matches from the telecom world were found. WOMEN’S BUSINESS DEVELOPMENT COUNCIL (The WBDC is a regional partner of the WBENC) The WBDC annual meeting and awards luncheon 2008 was held on August 13, 2008 in Orlando, FL. This event was attended by Restor’s CEO & President, Lisa Somerville and sales support specialist, Karen Lee. Nancy Allen, President of the WBDC addressed the conference on subjects of growth of the organization, why being a member is important and useful to women owners and how to become more involved within the WBDC, such as volunteering support.

Restor Telecom Extends Customer Service Hours Restor Telecom offers Extended Customer Service Hours Call 1-800-825-7744 Monday through Friday 7AM - 5PM EST After Hours Emergency – Call 1-800-824-0469

Restor Telecom recognizes soaring fuel costs and again promotes Environmental Stewardship… With rising fuel costs and growing environmental concerns, the challenge faced by the Restor team was to re-invent the work week, in such a way as to conserve fuel yet still offer the world class customer service we have built our reputation upon. The solution has taken several forms. For staff that live within a small radius of the Leesburg site, the 5 day workweek remained an option, with Restor encouraging alternative modes of transportation including bicycling and carpooling. For support staff, telecommuting one day a week was encouraged. For Technical and Customer Service staff, an overlapping four day x ten hour work week was established. We have been monitoring TAT and Quality metrics closely since making the changes in early July and are proud to announce the success of these new ways of looking at work schedules. For our customers, let us put this creative dedication to work for you with regard to managing logistics, inventory, and repair of your equipment. For those proactive and hardworking individuals wishing to join our dedicated and progressive team, drop HR a line.

Restor Telecom honors its dedicated staff by hosting its Annual Picnic July 19, 2008 marked the date of the Restor Annual Picnic. This is just one of several events annually, placing focus on the most important resource Restor has, its dedicated staff. Events included BBQ lunch, horseshoes, various forms of water sports, and best of all, the fellowship of one another away from the work site. Thanks to all who attended and to the HR and Executive staff members that planned the event! Until next year…