Restor Expands Warehouse and Logistics Opportunities resulting in significant Cost Savings for Customers

Restor is pleased to announce the expansion of warehousing and logistics\reverse logistics offerings to its customers. The key to the success of the program is the web interface that allows you the customer to see and order the inventory you have housed at Restor's warehouse facility. Tracking of customer assets is down to the OEM serial number level, so you are sure to see and control the inventory you own. With the repair and distribution history of each unit, Restor offers data that is crucial to your asset management. With Restor as your asset management partner, you can minimize those assets you must keep in reserve, allow professionals in the handling and packaging of your inventory to properly care for your units, know that a full inventory and history of your units are available on-line at your fingertips, have a partner that can procure and sell assets to meet your specified keep levels, and provide you the necessary unit to your location by the following business day*. The process is completed with preprinted return shipment packaging for the defective unit from the field.

Please contact your Sales professional for details.

* Next business day service contingent upon order being placed before 4:30pm the prior business day.

Expanding Horizons

Restor Telecom is pleased to announce that the construction of its new state of the art Operations Facility is right on time for its Grand Opening in Q1 2009. The 20,000+sqft facility will allow further expansion of in-house capabilities, particularly in the Power Supply, optic and data systems groups.

This corporate growth proves the dedication Restor's ownership has towards its customer base, doing everything and anything necessary to increase quality, decrease turn time, and reward end users with the satisfaction that their unit has been repaired in-house.

Please contact your sales representative or call to book your share of this new capacity!

Supporting Supplier Diversity

Restor is proud to announce the renewal of its' MBE (Minority Business Enterprise) Certification. This certificate is issued by the Office of Supplier Diversity in the State of Florida.

Serious Customer Service

There is nothing more important to every member of the Restor Team than your satisfaction. Restor's organizational and procedural architecture is one formed of clear responsibility levels and clarity of task, as it relates to industry leading customer communication, product quality, warehousing logistics, and turn around time.

One such example of Restor's commitment to customer satisfaction excellence was the recent certification achieved by Danielle Day-Finnegan, Director of Customer Relations. Danielle attained the stature of Certified Customer Care Manager as awarded by the Customer Care Institute (CCI). This intense 3 day course covered a wide range of key disciplines, including Culture, Customers, People, Technology and Processes. Validating current skills, while continually improving her management training, this certification is focused on providing World Class Customer Care. Restor's focus on customer service is proven to be unsurpassed in the industry. "Our desire to remain the most highly regarded customer oriented organization is of utmost importance to me and my team, along with each and every member of the Restor team."

Danielle Day-Finnegan
Director of Customer Relations

Danielle and her team work in concert with your sales representative to provide you with the answers you need, when you need them. We look forward to servicing your account needs at satisfaction levels that are sure to impress.

Employees Appreciated

Restor's employees enjoyed an evening of dinner, dancing, mingling and having a great time at their annual Employee Appreciation Dinner held on December 20th, 2008. The entertainment provided by "The Beautiful Bobby Blackman" and his band was indeed a listening pleasure. The dance floor was also filled with those who had to shake a leg to the rhythm of great jazz music.

Highlights of the evening were – "Years of Service" awards
Special recognition to the Safety Committee
Presentation to the nominees for the MVP of 2008
Department Managers gave a special "thank you" to their staff
Employee of the Year award

The evening was indeed a delight!